Here are answers to some of the most frequently asked questions. If you need additional assistance Live Chat Online, give us a call +971 43958194 or
email us (info@shinobal.com) and we'll be happy to help you find what you need.
Are you a factory or trading company?
Do you have MOQ requirement?
How about your quality?
Do you have any certificate? Will I meet some problem if I distributing your products?
Do you provide OEM service? Could I print our logo on the products?
What is your lead time?
How about your after sales-service?
Free Spare Parts?
What is your payment method?
FREQUENTLY ANSWERS
We are a kitchen equipment factory in Guangzhou. Welcome to visit us any time.
Our MOQ is 10pcs depends on the products. For mass order, trial order is acceptable.
We received good reputation from customers because of good quality, and we have two showrooms in Guangzhou. When you visit us we can show our products to you
in vision.
All our electric products are CE approval. And we have ROHS and SGS certificate. They can be sold to your country freely.
Yes, OEM service is supported. For mass order, we can print your brand on according to your requirement..
Our lead time is 15~30 days depends on your order quantity. But for some regular products, we will have safety inventory.
Our warranty is one year. During this time if there is any quality problem caused not by artificial damage. We will offer technical supports and spare parts according to the
condition free of charge.
We offer 2% free spare parts from order quantity when you order more than 100pcs in one time.
T/T, Western Union, L/C, Paypal. Cash are supported.
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